Shipping

Shipping Policy

 

Thank you for visiting and shopping at www.questbooks.com.au. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

 

Shipment method

Estimated delivery time

Shipment cost

Australia Post Standard

1-7 business days

$9.95

Australia Post Express

1-2 business days

$14.95

Click & Collect

In store Pick up

Free

 

 

 

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes

 

www.questbooks.com.au ships to addresses within Australian states and territories and PO Box addresses.

 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

 

Damages

 

If your item(s) is delivered damaged, wrong item(s) or not what you expected please contact us via email: info@questbooks.com.au and we’ll do our best to rectify the issue.

International Shipping Policy

 

We currently do not ship outside Australia

 

Returns Policy

 

Our return policy provides detailed information about options and procedures for returning your order.