Shipping Policy
Thank you for visiting and shopping at www.questbooks.com.au. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Australia Post Standard |
1-7 business days |
$9.95 |
|
Australia Post Express |
1-2 business days |
$14.95 |
|
Click & Collect |
In store Pick up |
Free |
Delivery delays can occasionally occur.
Shipment to P.O. boxes
www.questbooks.com.au ships to addresses within Australian states and territories and PO Box addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
If your item(s) is delivered damaged, wrong item(s) or not what you expected please contact us via email: info@questbooks.com.au and we’ll do our best to rectify the issue.
International Shipping Policy
We currently do not ship outside Australia
Returns Policy
Our return policy provides detailed information about options and procedures for returning your order.
